You’re Invited
This is a friendly reminder of the Transit Choices virtual meeting being held via Zoom on
Thursday, April 11, 2024 from 8:30 AM – 9:30 AM.
We are delighted to announce our featured guest speakers:
Holly T Arnold
Administrator
Maryland Transit Administration
Presentation: ”MTA Agency Update”
Synopsis: Administrator Holly Arnold will provide an update on MTA’s current budgetary projections and major agency initiatives.
Roxana Beyranvand
Director, Rider Experience
Office of Customer Experience
Maryland Transit Administration
Presentation: “Rider Experience Team in the Office of Customer Experience”
Synopsis: Learn about the new Rider Experience team within MTA’s Customer Experience Office to get to know who they are, their methodologies, and strategic approaches for their dedicated focus connecting with riders. Plus, hear about the new dashboard that provides riders information that measure key indicators of the customer experience.
If you wish to receive the Zoom link for this meeting please contact: robin@transitchoices.org
Closed captioning will be available throughout the online meeting.
All are welcome!
Thank you.